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Customer Testimonials

Read what people are saying about their car buying experience at Santa Margarita Toyota.

Serra W.

I had the best experience/service today when I went to trade in my 2015 Tacoma for a 2018 Tacoma! Nick Van Der Kooij thank you so much for taking so much time with me and all the questions that I had, and thank you for your input on the new rims I’m getting Mike Mamic, this could not have been possible without you! After meeting you and Nick for the first time you made me feel like I was apart of the family My family has been going to you guys for years and many more years to follow! I recommend anyone and everyone, if you are going to buy or trade in a Toyota, please go see Nick at RSM Toyota, you will be very pleased with his service

Ally M.

These guys are the best. I just bought my second Toyota from them and both Kevin Young and Rob Chacon are so helpful and professional I could not give them higher praise. If you are buying a Toyota see these guys!!


In the Fall of 2017, my husband bought himself a 2015 Toyota Prius with the help of Kevin Young, a RSM Toyota salesman. Kevin was never a pushy salesman, but always communicated clearly and professionally with my husband when my husband chose to buy the Prius. My husband told Kevin to keep his eyes out for another Prius, which Kevin did, for me to purchase. From the moment I arrived at RSM Toyota to look at the the Prius for sale, Kevin Young was a fantastic, very professional, very nice salesman that helped me through the purchasing of my new vehicle. I think he definitely deserves and has earned a gold star, a bonus, a promotion and/or a raise over there. Actually, the whole crew from Kevin all the way to the financial department at RSM Toyota was great to deal with. I will definitely recommend RSM Toyota to anybody that I hear of that is looking to purchase a car.

Roland Marquis

I had my oil changed and was treated like a VIP. A friendly attendant greeted me at the service entrance. The waiting area is large and very comfortable with a large screen TV, and workstations for business work, complimentary coffee. The work was done when promised and my car was even washed! The service I received was outstanding.

Karabi Sen

The experience of buying the new Toyota Corolla was completely hassle-free. The lots had several choices, the prices were reasonable, the salesperson was courteous, and above all, the vehicle appears to be comfortable, running as per expectations. I hope everyone who plans on buying a Toyota finds the process and the product equally delightful.

Barry F.

We had a great experience buying a used 2016 Toyota Sienna from our local dealership. Ruben was our sales associate and he showed us cars within our price range and didn’t push us to purchase above it. He was personable and new his cars. The dealership was very clean and the overall energy was positive. Thank you again Ruben!


I have never had a bad experience at this dealership. Everyone from the first encounter acted in a professional manner and did their absolute best to satisfy the customer. My maintenance was done within the time predicted and extra work identified for my approval. The facility is well kept and very user friendly.

Kim A.

We had a great experience from start to finish with Jamie Berman in sales, John H (manager) and Kim in Finance. Purchased the 2018 Highlander XLE and did our research- these guys were able to give us the price we wanted. We are a Toyota family and this is the second one we’ve purchased from Santa Margarita Toyota. And probably not the last…