Santa Margarita Toyota provides the best customer service of any car dealership I have ever used (Ford, Honda, Volvo & Mercedes). Both on the sales side and the service department. They are very organized and perform excellent service on a very timely basis. Karmen is a great service consultant and enjoyable to work with.

Staff is courteous and knowledgeable.

Unlike other dealerships, I always have a great experience at Santa Margarita Toyota. They provide great service and never try to upsell me or convince me that I need additional services. Recently I compared the price of an oil change at a local garage. The dealership was actually 20% less than the garage. Best of all, they include a complete safety inspection AND a car wash! Also. Allan was awesome!

While many reviews highlight the sales and finance department at Santa Margarita Toyota, I want to take a moment to shine a spotlight on their outstanding parts and service team. My experience with Noel, Joshua, and Becca has been nothing short of exceptional. Noel in the parts department is an absolute rock star. His extensive knowledge about aftermarket parts has undoubtedly saved me from many potential headaches with my 2024 Toyota Tacoma. Thanks to his expertise, I was able to choose the perfect lift kit, allowing me to run 35s with zero rubbing. He really knows his stuff. Joshua also deserves a huge shout-out. He has patiently answered all my questions—no matter how many I had—and never made me feel like a nuisance. Every time I ring that bell, I half-expect him to run and hide, but he always greets me with a friendly smile and goes above and beyond to help. Additionally, Becca at the service desk impressed me with her ability to work within my ridiculously tight time constraints. To my surprise, she got everything done ahead of schedule. A huge thank you to Noel, Joshua, and Becca for their exceptional service. Whoever hired them deserves a raise! I highly recommend Santa Margarita Toyota for all your parts and service needs

I thoroughly enjoyed the experience at SM Toyota. The environment was relaxed, consultative, solution oriented, and patient.

My experience with Farez in the body department was first rate. He was very responsive and provided great customer service

Easy to make appt and staff very friendly and responsive. Love their portal to see what the status is. Also took me home and picked me up since it was going to be a few hours. Loved the wash the car. Great experience

Great place to buy a car. Griselda was super helpful and knowlegable throughout the entire entire process.

A smile on their faces! Courteous, friendly, fast & efficient and knowledgeable.

Ask for Halston or Alec. Both did a fantastic job with plenty of patience. When Halston says he’ll take care of you he means it. Shout to at Aaron as well! They don’t mess around just offer you a great deal. Thanks for all your help guys! Don’t ask for Bryan.

Today, we were able to purchase our first car. As newcomers to the U.S., Alec was incredibly helpful in making this dream a reality. The process was a bit more challenging for us than usual, but Alec put in all his effort to ensure everything went smoothly. We are very grateful to Alec. The professional sales team at Toyota San Margarita provided us with an outstanding experience, and in my opinion, they registered a great deal for us.

I was looking for a specific Tacoma 2024 and Santa Margarita not only had it but, made it happen. Gave me a great deal on my trade in and delivered my new truck to me. Daniel in Finance was fantastic getting everything done online. Could not have been any easier. The days of spending hours at the dealership won't happen with this team. Owen delivered my Truck and was just wonderful during the walk through. Got my phone paired and ran me through some highlights of the vehicle. I am LOVING not only the truck but, the incredible service this team provided!! Looking forward to having you support future service on my Tacoma.

Jim and the team I worked with made purchasing my 2024 Toyota Tundra easy and enjoyable. Highly recommend.

I recently brought my car to the Toyota service center and was extremely impressed by the professional and attentive service I received. The service rep was knowledgeable and took the time to explain everything in detail, ensuring I understood what needed to be done. They were courteous and addressed all my concerns promptly, making sure I felt confident about the service my vehicle was receiving. The entire process was smooth, and the level of communication throughout was exceptional. I highly recommend their service department for anyone looking for reliable and professional customer care.

Shout out to Alex for being an awesome salesman. He went above and beyond to try and get the specs we wanted, checked each allocation and shared frequent updates along the way. Highly recommended!

I've been going to SM Toyota for years, my 2012, 100k mile Scion xB is a collectors car! Ha, ha. Work has always been good, as painful as the cost of it is. My primary service provider, Thomas, he's stellar and helpful. I recommend.

Great service! Hernan and Aaron were kind, patient, and honest!

Great service they were really professional and had no issues

Great customer service as always.

Excellent experience. I have some familiarity with the car industry, and I'm sure I'm not anywhere near their top client, but Alec, my salesperson, went above and beyond anyway. I requested to look at a few other things, but I have just purchased, tonight, the first thing he had shown me in spite of my indecision. I didn't feel weirdly pressured or anything; it was just a chill "let's figure this out" kind of thing and it just really worked with my needs and budget. Based on my experience, I'd recommend talking to Alec; he's congenial and efficient. Getting the financing paperwork together was handled by Daniel, who also did so much to help me with the process. I've been at several south county dealerships recently, and I'll be recommending this one first.

I decided to purchase from this dealer because of glowing google reviews I had read from customers and Santa Margarita totally lived up to the hype. I was looking for a RAV4 hybrid and the best prices I found were at this dealership. I was able to reserve a vehicle easily over email/phone and waited about 6 weeks for it to be delivered. The salesman, Kevin, was responsive in answering my questions and even worked with the service center to get a hitch installed on the car before I even picked it up. I did all the paperwork online (no in person haggling or having to say no to tons of add-ons) and picked up the car with no issues. It was such a smooth and straightforward process and so surprising given how often dealerships just try to take advantage of customers. I would definitely recommend to anyone looking for a straightforward and honest business!

Really great dealership. Everyone there is very friendly and welcoming. They aren’t there to try and talk you into anything you don’t want or need. They made my first time buying a car very easy. They made it a great and easy experience for me. Couldn’t ask for anything better from them.

Great service . Love they get me lift

Really grateful with Alec, he helped my wifey and I get her RAV4 that she really wanted, went above and beyond to make it happen , really chill and honest guy, answered all our questions with honesty making our decision Easier on what RAV4 to get out of the 4 options we saw

Quick turnaround on service. Good communication on any other required service for the car.