We had my car serviced at Toyota RSM and August help us.....one word to describe my experience - EXCEPTIONAL! Thanks August!!! Youre the best. Your company is lucky to have you. Youre definitely an asset. Thanks again!
Very friendly and efficient. I was very pleased with the transaction to purchase my new 2021 Toyota Sienna Limited.
I had the best experience there! Daniel was the salesperson- awesome. Otto was the finance person-incredible. And I believe there was an Aaron who was initially the middle man between me, daniel and finance to get us all on the same page. They seriously worked with me and I'm 100% satisfied.
Super friendly staff and it was a very nice place. I enjoyed my experience here a lot!
Alan was very helpful and kept us informed throughout the whole process. Thank you! Tom Downs was great at pick up.
Luis, thanks for being a really cool and nice guy! Thanks to John and Daniel, as well. We've been buying cars in many states and many brands, for years. Honestly- this was probably our most easy and cool experience. You guys were very clear and open with your pricing and you were not pushy, at all. A very nice experience at RSM Toyota indeed.
Great experience. Went just shopping but ended up upgrading my vehicle. The staff helped me find what I needed and made the process very easy.
Always kind and professional! Matt greets you and is informed and helpful. Best dealership for Toyota. They make you feel like a VIP. Service department gets the job done right. Thank you a very happy customer, Sharon Harper
Very Friendly, awesome Dealership :) No pressure! All explained and answered. Thank you to all and specially to Ryan Goulding - my sales person .
This was by far the best car buying experience I’ve ever had. Kevin is the best! He made this process very enjoyable. He took the time to show me exactly how everything worked in my new 4runner. I’m truly one very happy customer! I’m a lifelong Toyota customer for sure.
Teclo was a great representative. Overall great experience and easy shopping!
NO BS dealing with Jim @ Santa Margarita Toyota, a few emails, a phone call then onsite to trade in my vehicle for a new ride. We got a better deal than originally quoted! Jim was excellent to deal with. This is the 3rd vehicle we purchased there. Excellent customer service!
You won't leave unhappy, I went in on 03/29 to get my new Toyota Rav4 && let me tell you that besides the fact that I am in love with my car, the overall experience of getting the car was awesome! Otto Jimenez is seriously the best at what he does, he promised amazing customer service and that is exactly what we got. We were greeted upon arrival by Alex Lustig (great guy as well) him and Otto worked together to show my Dad and I the car and to test drive it. Alex took his time to explain ...
I have been taking my 4Runner to Santa Margarita Toyota for factory service, and they have always done a great job. They are proactive and send me reminders via phone and text when my next free factory service is due. The keyword here is free. They treat free factory service customers with the same respect as those with major service issues. While waiting for my car to be completed, I noticed that they have their lowest prices posted on each vehicle, most of which are significantly less than MSRP, and their sales force is non-commission, which means that they will ...
I just want to take this opportunity to thank the staff at Santa Margarita Toyota, especially Jim Bigelow. In 20 years of purchasing vehicles, this has been by far the best experience I've had.
1st vehicle purchase was made at Santa Margarita Toyota. Couldn’t be happier. The car buying process is always such an unpleasant experience but this was the first time we walked away confident with our purchase and happy! The team was extremely helpful with the purchase and also very honest in steering us in the right trim level. Financing department was also very attentive to the end. I’ll always be back to Santa Margarita. The feeling of not being taken advantage of which is often the case when buying a car was not present. Priceless! Thank you!
👍🙏 great people at great dealership.
This was by far the BEST car buying experience ever! Rob Taylor took very good care of us. No haggle pricing, no pressure sales experience. They had the car of my dreams in stock. Will definitely be returning!
Service department was excellent! My family was driving through the area and needed service on my Toyota SUV. The manager (Ian) runs a very professional department and I appreciated help from Alan and August. Mike, the technician, was honest and knowledgeable. I have been to several Toyota dealerships in the past and this is one of the best! Your dealership represents the Toyota name well. Thank you!
Mahan and Richard made this experience well worth the visit. I was able to test drive and get my brand new corolla easily and they didn't pressure me to buy anything I did not need for my car. They did a great job helping my wife and I throughout the process and would reccomend going here to anyone I know. They made me feel great about my purchase and I look forward to working with them in the future for maintaining my car and buying my wife's car in the future.
Today I had first service my new car .The employees are very friendly and do their job quickly. coffee is also very tasty . I will recommend this place to my friends
Fantastic experience once again at this dealership. The staff are helpful, knowledgeable, friendly and honest. Nick worked with us (and John and Robin) and made the experience easy and fun and really went the extra mile for us. Nick's knowledge about the car and the company was impressive. Richard in finance was thorough, kind, and made the process easy. This is our 3rd purchase at SM Toyota and we will always go there first. So excited about our Highlander. Thanks again everyone!
Absolutely one of the best dealership experiences I have ever had. I came expecting the same bargaining and sales tactics that I would get at any other dealership, but I was pleasantly surprised: no drama, no pressure, and fair pricing from the get-go. The sales representative I worked with (Sanders Woodall) was outstanding, and never pressured me into anything. He was completely honest and transparent with pricing, and made the entire experience worthwhile. The sales manager (Robin Edmond) was outstanding as well, and both he and Sanders treated me like family. The only reason I knocked one star off was ...
I have taken my car here every 15,000 miles for service I am very pleased with the timing and the work done thank you Santa Margarita Toyota
We were treated like VIP's at this dealership. We worked with Kevin Young in sales and Richard Anderson in Finance. I was introduced to the General Manager and he was very helpful and super friendly. I highly recommend Rancho Santa Margarita Toyota. It is under new Ownership/Management and they are working hard to make customers happy.
Tha Just picked up a new 2021 RAV4 today from this dealership. I didn't really know what to expect, I was just hoping they were not going to be pushy and trying to get you to buy what they think you need. My experience here today was an excellent one. Between Alex and Richard, they were with us every step of the way. I came in with a trade-in, so there was a bit more paper work to be done. But not to worry, things went rather quickly compared to other experiences I've had at other dealerships were you ...
Dealership called me to advise that due to Covid 19, Toyota was extending the 2yr service and that I was overdue. In addition, my 2018 Rav4 had been in a collision and the repair shop couldn't find a couple of the rattles after they repaired it. Took it to SM Toyota and was assisted by Gustavo in the Service Department. The Tech quickly located the two issues causing the noises. Gustavo worked with the insurance company to get the repairs covered by them. End result, the car runs and sounds like new and I didn't have to deal with the ...
I purchased my Toyota 2 years ago, and have been very impressed with their Customer Service! Very professional, friendly & genuinely care about their customers! I would definitely recommend Santa Margarita Toyota!
Excellent service! Friendly,knowledgeable, caring staff. Facility very clean and spacious. i have been bring my car to this dealership for the past 6 years. I would not go anywhere else! I drive 25 minutes to go to this location! Highly recommended.
All the staff helped us feel welcomed and appreciated. Mahan was easy to work with, as well as all the managers and in finance. I definitely recommend shopping at and working with the crew at Santa Margarita Toyota!
Karen worked diligently to get us all the extra features that we ordered and then kept us informed every so often over a 3-month span to keep us updated about our car. Dan did a wonderful job getting us introduced to all the new bells and whistles. All in all we are very happy with the car!
Excellent touch free and courteous service. They have adapted the customer interaction to the times. Everything was digital but with a personal touch, down to a follow up call the next day. I especially appreciate the invoice and payment was all online. Thanks Alec and Thomas!
Dropped my car during my break and dropping it off took no longer than 5-7 mins. My service was predicted for 1pm but got the call at 11am that service already finished. Truly recommend the fast service.
In these trying times, the dealership goes out of their way to protect you and their employees. They are understanding of your health and welfare. Everyone in protected masks and gloves. Thank you! Professional, quick and quality service. You could not see smiles under masks, but you could hear the friendly voice. Again, thank you.
Excellent buying "NO PRESSURE" experience and likewise finance service. My sale's advisor was Curt Reves and Richard Anderson with finance. Highly recommended to check this dealership out before you shop anywhere else!
No haggling and comparable prices. We did not feel the pressure of buying a car.Friendly and courteous employees. We were done with all the transactions in a short time.
My tech was Matt who always greats me by my name as I’ve been using RSM Toyota for over 15 yrs. Matt also explains why something needs to be done to my car, the cost and time to complete it. When it’s all gone, he explains what will need to be done on my next visit and schedule that for me.
I’ve been working with Rancho Santa Margarita Toyota for almost 10 years now and they have never disappointed me. The staff is so friendly and helpful from the Dealers all the way to the Service Dept. RSM Toyota is the only dealership I will go through for any future purchases or service! Thanks Guys, you are the best!!!
Handled my service requirements very well. Very helpful. Recommended! Finished everything on time and in good fashion. Had an issue and they resolved it to my satisfaction.
This was my first time here and I didnot have an appointment. Scott the Service Manager personally greeted me and ushered me thru to arrange service on my 2003 RAV4. Mark followed thruogh with me and I was able to wait with my Dog Bo Jangles while service was performed. I give two thumbs up for recommendation of the prompt and efficient Service Department. GOD JOB to Scott and Mark!! Cheers! Michael KIm , Mission Viejo
Service manager there went to bat for me with Toyota corporate to get them to cover my costs on the Hybrid system for my Prius. Above the call of duty, greatly appreciated!
Leasing and purchasing vehicles for past thirty years, I experienced the best transaction at Santa Margarita Toyota yesterday. Kurt, the sales rep was courteous and very helpful, Kim at the finance department explained everything with patience and he did not pushed any up sales. Santa Margarita Toyota is our dealership from this point on! Thank you!!
Everyone of the service techs, mechanics, and the rest of the crew are awesome! They are as honest as the day is long! They do not try to sell on repairs that don't need to be made.
Santa Margarita Toyota sales staff, finance Manager, Service Department and the dealership is very professional. I highly recommend them for sales and service. D. Walker
Prompt response and follow through. Dealership kept in touch with me on every phase of getting my car repaired. Very happy with the service. Employee August was very helpful.
If you have a choice between Santa Margarita Toyota and any other dealership. Go to Santa Margarita Toyota by far the best service department,and staff
Santa Margarita Toyota dealership in Orange County, CA is located in Rancho Santa Margarita, near Mission Viejo, Lake Forest, San Juan Capistrano and Irvine. Toyota cars, trucks and SUVs in our inventory include the Camry, Corolla, Prius, Avalon, Highlander, Tacoma, 4Runner, Sienna, RAV4, Yaris, 86, C-HR, Sequoia, Tundra, and Land Cruiser.
Our RSM Toyota dealer has a big inventory of quality pre-owned cars for sale in Rancho Santa Margarita, including some cheap used cars in Orange County priced under $18,000. If you are looking for certified used cars and trucks, our auto dealer inventory also includes a selection of CPO cars and certified used Toyota in O.C.
Toyota leasing and financing options are available at our Toyota dealership in South Orange County. Toyota financing experts at Santa Margarita Toyota will help you buy or lease a new car with affordable payments. Look for our Toyota dealer specials and incentives for additional savings on new Toyota cars, trucks, SUVs and used vehicles.
The Santa Margarita Toyota service center is staffed by trained technicians who provide Express Maintenance, including oil change, tires, battery, and brakes, as well as more extensive auto repair. Our O.C. Toyota dealership offers genuine Toyota parts, accessories, service specials, coupons, and auto body shop repairs.
Our new and used Toyota dealer in South Orange County, CA serves the communities of Mission Vejo, Lake Forest, Ladera Ranch, Foothill Ranch, Aliso Viejo, Dana Point, Ladera, San Clemente, Laguna Hills, Laguna Niguel, San Juan Capistrano, Trabuco Canyon, Irvine, and Costa Mesa.