Amazing dealership! Best staff in the world!

Another great experience servicing my 4Runner! Can't wait for my next service visit.

my service appt went as expected, no glitches, great service. Completed time was sooner than promised.

I purchased a 2023 Camry at Santa Margarita Toyota in December. The sales staff did everything they could to make the purchase go smoothly, starting with placement of a reservation for the vehicle. I was impressed with the professionalism of everyone who assisted me in completing the purchase. This morning (Tuesday) I visited the dealership in order to have the first service performed. The service advisor, Karmen Cedarstaff, made sure the service was done quickly and efficiently and she personally updated me 3 times while the service was being performed. Staff is very attentive and understands a customer's time is valuable. ...

I was a little hesitant in looking for new cars, but decided to check availability at Santa Margarita Toyota and found a car I liked that was inbound. Kevin Young was my contact at the dealership and he was very courteous and professional in walking me through the process of awaiting the delivery. Once the vehicle was delivered he orchestrated the smoothest vehicle purchase I've ever had at a dealership. Otto the finance manger was thorough in explaining the purchase options and in getting me the best value for the new car services. I really appreciate how they were ...

Made the switch to Toyota about two years ago and I think I will stick with them for the rest of my life. This Toyota dealership is the best! They are so caring and nice here. I chose to get my car serviced here because it was closer to my house than where I initially bought my car. Reza in service took care of everything for me, washed my car, my engine bay and took care of the service in under 2 hours. Told me it would be done by 11 am and it was done at 10:15. Talk about exceeding expectations. They ...

Good service!

Excellent service!!

Great customer service, very smooth purchase

It was one of my best experiences with Santa Margarita Toyota. They did an amazing job with followup and service. Dan the service manager was very clear about my visit and most importantly received approval for a warranty item along with a rental vehicle that was beyond my expectations. Reza took care of all calls and followup. Rental staff was so kind. They exceeded my expectations. I am very pleased with the work completed/done on my Tacoma. I was impressed with the overall visit and compliments to Santa Margarita Toyota for running such an efficient business. Thank you from ...

Thomas Downs always a pleasure to work with. He is thorough, clear and friendly. Car was ready in acceptable time

Is a good experience with the service 100% recommend Toyota of Santa Margarita

Thomas was fantastic!!!

It was a 5000 miles services. Friendly, speed, car washed.

Great service！

The vendor and the finance person were great! Beautiful and efficient customer service!!!

Very kind considerate and patient. Especially Jim was able to explain all the features on our new car and took the time to set up the connection between the phone the the car. Jim has more patience then Job in the Bible. This dealership is first rate. My last three cars were bought there.

Love the no haggle pricing, no hidden fees or unasked for upgrades. Great experience there and I’d return again.

In recent years, Santa Margarita Toyota has clearly put a lot of effort into delivering a great experience by their Service Department. The entire process is pleasant and easy, from making an appointment, dropping off or waiting for your car, to checking out. I have been working with Thomas Downs for years. He is extremely friendly and professional, and I have developed confidence that he is looking out for me and doing what's right for my car. He doesn't try to sell me things I don't need, and he provides useful and reasonable recommendations on what should ...

Excellent dealership and experience! Highly recommend.

Very friendly and accommodating staff! Recently bought a 2023 Tacoma and thanks to Kevin Young and Daniel Romero I felt very comfortable and confident that I knew all the details before making the purchase.

Excellent customer service

Very good service

Jim and Richard are the best in the biz. I highly recommend Santa Margarita Toyota.

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Excellent sales and administrative service. After purchase concluded, follow up "thanking for your business" by team management and dealership owner was duly noted and appreciated. Sincerely.

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