Great customer service

Hands down the best car/truck buying experience I've had! I bought a new Tundra yesterday, 9/11/2021. This was a no pressure, fully transparent process with Techlo and Otto. I was stoked to learn that both of them are Marine veterans as well, and combined with the family owned elements of this dealership it was the perfect balance of professionalism and integrity. I recommend to anyone who's on the market for a new Toyota to come by and work with this dealership. Regardless of whether you end up finding what you want, you'll feel compelled to find a ...

With how hard it is to find a car right now, Toyota RSM was the best. They reached out to my mom and helped her out from beginning to end. Sanders was so polite and helpful with every step. From introducing the car, the test drive, setting up the Toyota app, and showing my mom all the new specs in the car and how to use it. He was so so patient. Vinny and Halston were also able to help my mom with the best pricing for my mom. I would highly recommend coming to Toyota RSM. Worth the travel ...

This Toyota Dealership has really turned around. It have a very nice and clean showroom and waiting area. The service was fast and efficient. I would surely recommend buying your car here.

Honest, friendly, clear, fair, and great experience

Excellent. Truly listening to the customer.

Excellent customer service and prompt timing with delivery. Very happy with my vehicle and RSM Toyota! 👏🏻

Just a great car buying experience! Always don’t know who you’re going to get but Greg C. was great. Super easy and not complicated. Always hate the extended warranty sell portion but nothing you can do about that I suppose. Go see Greg - he’s great to work with.

Ryan was very good and professional. I am new in the country and he helped me getting the best options.

Greg and RSM Toyota were great to work with to purchase my new 4Runner. In the current market environment, it was particularly challenging to shop the limited inventory out there, but Greg was super responsive in his communication and made the whole process very easy! I also appreciated that when I came it to finalize the purchase, the vehicle was beautifully detailed and the paperwork process very streamlined. Big thanks to Greg and team at RSM Toyota. I would highly recommend them to others interested to purchase a new vehicle. -John

If you hate 5 people talking to you at the dealer... Then, this is your place. Excellent customer service.

Thomas Downs the Service Representative is excellent to work with😀!

Everyone is always very helpful and nice. I have never had a bad experience here.

Bought my 2021 Prius Prime in AZ but live in So. OC. (why is a story for another day). Took my car in for the 10,000 mile service. Made the appointment on line using the Toyota app. In and out in a little over an hour. Lounge was comfortable and coffee was good. Santa Margarita Toyota did exactly what I expected without any drama. Well done!

Excellent Service!!! Very Friendly atmosphere.

Jim was kind and professional the whole time! I had bad experiences with dealers in San Diego, but the price and customer service made it worth it to drive up to Santa Margarita. In San Diego, one dealer tried to sell me a base model Prius ($25k value) for over $38k! I was super happy to find a place that not only doesn’t upsell, but listens to my questions and actively works to make a compromise. Jim was really patient and helpful, and Richard made the process of buying extremely easy! I ended up with a vehicle I love ...

Thank you everyone at SM Toyota! I love my new Highlander!! My salesperson Tecklo did a great job. Showed me how to start my car with my phone, and even helped me install my kids car seats. A+ service! Wonderful customer service.

Ryan Goulding is fantastic. This is the second car we have bought through him. He is easy going, knowledgeable, and no pressure at all. We will be coming back again!

Best buying process I've ever been through! Their "EZ Price" is the real thing. Finance Manager (Otto Jimenez) was simply the easiest and nicest I've ever dealt with. "EZ" is the best way to describe the whole experience! Thank you to the entire Santa Margarita Toyota Team. :)