The whole team was amazing from start to finish. Via Email both Sanders and Vinny provided quick reponses to all my inquiries. Sanders continued the great communication via text and phone calls. I lived quite a distance from the dealership and was able to get all my questions and concerns addressed via email, text of phone call. I am happy I committed a trip to this dealership as the great customer service continued. In person if it felt as if I came in multiple times at the dealership. They truly did make you feel comfortable. Sanders was easy to talk ...
What a pleasant experience
Ron and the team at Santa Margarita Toyota made buying a new vehicle look easy. With COVID restrictions, Ron and the team worked as much as possible with me over the phone and email before I drove down. I traded in my 2017 Tacoma TRD Sport 4x4 and picked up a new 2021 4runner TRD Off-road Premium. They were able to match my pre-approval APR through Toyota and gave me top dollar for my trade in and a great price on the new vehicle. Every dealership should strive to be like Santa Margarita Toyota.
Great place for my 4Runner's oil change. Friendly service!
Very professional, non-pushy (important for car buying :)), and very patient. We got an awesome deal thanks to Alex. Super happy. Thank you all.
I cannot say enough good things about this dealership. Teclo made the process of buying my first car amazing, he didn’t make me feel pressured at all but i knew then and there to do business with this one. I honestly went in to only look at the car but i was convinced that this was my go too. The whole staff is amazing at what they do. I think from now on this is my go too dealership to look at cars at. Teclo explained everything that needed to happen and made sure that the process went smooth. ...
Kevin from sales and Richard from finance are the best 😁! They helped me go through the process of getting the Camry I wanted! 😎
Jim Bigelow did a great job for us! Easy going, knowledgeable and friendly. We had a very quick transaction and no pressure! This interaction changed my mind about the whole "car buying experience".
Santa Margarita Toyota has consistently gone out of their way to help us with our vehicles. They always help us out to find the best possible price when a repair is needed. We live in San Diego but we continue to use SM Toyota for our service needs.
This is an amazing dealership. I went in by myself to buy a car. As a female, that can be very intimidating. Cody was the sales associate and he was honest, kind and genuinely helped me. I met the owner and he shared the goal of the dealership was to be honest, fair and not take advantage of people. (As I had shared with him my last experience buying a car at a dealership) The finance associate was Otto and he hooked me up. He explained everything so clear and never pushed me to buy anything. I was blown away ...
Best car buying experience I've ever had. Karen, Daniel, and Otto took great care of me. Love their pricing paradigm; be reasonable, fair, treat the customer with respect, and everybody wins. Highly recommend this dealership. Thanks!
Buy from here! I just bought a new car from this dealership and had a great experience with my internet sales specialist, Ron M. He and the rest of the employees I spoke with were courteous and did not pressure me into anything. My new car was competitively priced and honestly advertised. Other dealerships advertise a low price to get you in the door, then have several thousand dollars of dealer add-ons not advertised. Santa Margarita Toyota does not do this false advertising. I was able to make the purchase doing everything online. Ron even delivered my new car to ...
My husband and I had a painless experience from start to finish. We actually came in initially to help my mom purchase a car. Teclo was incredibly patient with my mom when she wanted practically every car on the lot. With his help, we were able to narrow it down to one car and it was the perfect choice for her. Then a couple hours later, my husband saw a truck on the lot that really caught his eye. Again, Teclo was attentive and worked with us through the entire process making it practically seamless. Otto, the finance manager, also ...
Santa Margarita in the last few years has changed ownership and overall approach to sales and service, for sales I went to three other dealers before finding the best price there, even better was the "ease" of purchase, the old model of buying cars is not used here. The service department is clean and very thorough, I went there recently and can't think of anything they could have done better.
It was so refreshing to do business with a dealership that provided such a great buying experience. We called the dealership about 2 hours before they closed. We were looking for a specific model and color. Daniel took the time to check inventory and insure that they had it in stock and also took the time to call their inventory manager after hours to make sure that it was not allocated to someone else. That told us that it wasn't just about the sale or a "first come, first serve" mentality. As a small business owner providing the ...
We purchased a 4Runner yesterday from RSM Toyota and we could not have been more pleased with the buying experience. We started by taking a look on the lot and then a test drive with our sales associate Mr. Brady. We never felt pressured or like he was trying to sell us on the car, he was really just there to answer our questions and help us find what we wanted. Exceptional customer service. We then moved on to finance with Otto Jimenez, and we can’t say enough about how he made the process so easy to understand and ...
What a refreshingly honest and straightforward car buying experience! I submitted an email quote request on a 2021 RAV4 Prime to about 10 different SoCal Toyota dealerships. I detailed exactly what I was looking for with options and an extended warranty, and asked for an out-the-door bottom line quote. All of them hemmed and hawed on getting me concrete numbers, and most were marking up $7-15k. This is the hottest selling Toyota out there right now, so I can understand a small market value adjustment, but $15,000? Alex got back to me with a solid quote detailing *everything*, and they were marking ...
Kevin was knowledgeable but never pushy. Everyone I interacted with was genuine and personable. The price was listed with a slight discount on a very popular model.
Today I had first service my new car .The employees are very friendly and do their job quickly. coffee is also very tasty . I will recommend this place to my friends
Fantastic experience once again at this dealership. The staff are helpful, knowledgeable, friendly and honest. Nick worked with us (and John and Robin) and made the experience easy and fun and really went the extra mile for us. Nick's knowledge about the car and the company was impressive. Richard in finance was thorough, kind, and made the process easy. This is our 3rd purchase at SM Toyota and we will always go there first. So excited about our Highlander. Thanks again everyone!
Absolutely one of the best dealership experiences I have ever had. I came expecting the same bargaining and sales tactics that I would get at any other dealership, but I was pleasantly surprised: no drama, no pressure, and fair pricing from the get-go. The sales representative I worked with (Sanders Woodall) was outstanding, and never pressured me into anything. He was completely honest and transparent with pricing, and made the entire experience worthwhile. The sales manager (Robin Edmond) was outstanding as well, and both he and Sanders treated me like family. The only reason I knocked one star off was ...
I have taken my car here every 15,000 miles for service I am very pleased with the timing and the work done thank you Santa Margarita Toyota
We were treated like VIP's at this dealership. We worked with Kevin Young in sales and Richard Anderson in Finance. I was introduced to the General Manager and he was very helpful and super friendly. I highly recommend Rancho Santa Margarita Toyota. It is under new Ownership/Management and they are working hard to make customers happy.
Tha Just picked up a new 2021 RAV4 today from this dealership. I didn't really know what to expect, I was just hoping they were not going to be pushy and trying to get you to buy what they think you need. My experience here today was an excellent one. Between Alex and Richard, they were with us every step of the way. I came in with a trade-in, so there was a bit more paper work to be done. But not to worry, things went rather quickly compared to other experiences I've had at other dealerships were you ...
Dealership called me to advise that due to Covid 19, Toyota was extending the 2yr service and that I was overdue. In addition, my 2018 Rav4 had been in a collision and the repair shop couldn't find a couple of the rattles after they repaired it. Took it to SM Toyota and was assisted by Gustavo in the Service Department. The Tech quickly located the two issues causing the noises. Gustavo worked with the insurance company to get the repairs covered by them. End result, the car runs and sounds like new and I didn't have to deal with the ...
I purchased my Toyota 2 years ago, and have been very impressed with their Customer Service! Very professional, friendly & genuinely care about their customers! I would definitely recommend Santa Margarita Toyota!
Excellent service! Friendly,knowledgeable, caring staff. Facility very clean and spacious. i have been bring my car to this dealership for the past 6 years. I would not go anywhere else! I drive 25 minutes to go to this location! Highly recommended.
All the staff helped us feel welcomed and appreciated. Mahan was easy to work with, as well as all the managers and in finance. I definitely recommend shopping at and working with the crew at Santa Margarita Toyota!
Karen worked diligently to get us all the extra features that we ordered and then kept us informed every so often over a 3-month span to keep us updated about our car. Dan did a wonderful job getting us introduced to all the new bells and whistles. All in all we are very happy with the car!
Excellent touch free and courteous service. They have adapted the customer interaction to the times. Everything was digital but with a personal touch, down to a follow up call the next day. I especially appreciate the invoice and payment was all online. Thanks Alec and Thomas!
Dropped my car during my break and dropping it off took no longer than 5-7 mins. My service was predicted for 1pm but got the call at 11am that service already finished. Truly recommend the fast service.
In these trying times, the dealership goes out of their way to protect you and their employees. They are understanding of your health and welfare. Everyone in protected masks and gloves. Thank you! Professional, quick and quality service. You could not see smiles under masks, but you could hear the friendly voice. Again, thank you.
Excellent buying "NO PRESSURE" experience and likewise finance service. My sale's advisor was Curt Reves and Richard Anderson with finance. Highly recommended to check this dealership out before you shop anywhere else!
No haggling and comparable prices. We did not feel the pressure of buying a car.Friendly and courteous employees. We were done with all the transactions in a short time.
My tech was Matt who always greats me by my name as I’ve been using RSM Toyota for over 15 yrs. Matt also explains why something needs to be done to my car, the cost and time to complete it. When it’s all gone, he explains what will need to be done on my next visit and schedule that for me.
I’ve been working with Rancho Santa Margarita Toyota for almost 10 years now and they have never disappointed me. The staff is so friendly and helpful from the Dealers all the way to the Service Dept. RSM Toyota is the only dealership I will go through for any future purchases or service! Thanks Guys, you are the best!!!
Handled my service requirements very well. Very helpful. Recommended! Finished everything on time and in good fashion. Had an issue and they resolved it to my satisfaction.
This was my first time here and I didnot have an appointment. Scott the Service Manager personally greeted me and ushered me thru to arrange service on my 2003 RAV4. Mark followed thruogh with me and I was able to wait with my Dog Bo Jangles while service was performed. I give two thumbs up for recommendation of the prompt and efficient Service Department. GOD JOB to Scott and Mark!! Cheers! Michael KIm , Mission Viejo
Service manager there went to bat for me with Toyota corporate to get them to cover my costs on the Hybrid system for my Prius. Above the call of duty, greatly appreciated!
Leasing and purchasing vehicles for past thirty years, I experienced the best transaction at Santa Margarita Toyota yesterday. Kurt, the sales rep was courteous and very helpful, Kim at the finance department explained everything with patience and he did not pushed any up sales. Santa Margarita Toyota is our dealership from this point on! Thank you!!
Everyone of the service techs, mechanics, and the rest of the crew are awesome! They are as honest as the day is long! They do not try to sell on repairs that don't need to be made.
Santa Margarita Toyota sales staff, finance Manager, Service Department and the dealership is very professional. I highly recommend them for sales and service. D. Walker
Prompt response and follow through. Dealership kept in touch with me on every phase of getting my car repaired. Very happy with the service. Employee August was very helpful.
If you have a choice between Santa Margarita Toyota and any other dealership. Go to Santa Margarita Toyota by far the best service department,and staff
Took in car for 6 month service - was done in about an hour. Thanks for the quick turnaround. Clean service area as well. Thanks again!
Santa Margarita Toyota dealership in Orange County, CA is located in Rancho Santa Margarita, near Mission Viejo, Lake Forest, San Juan Capistrano and Irvine. Toyota cars, trucks and SUVs in our inventory include the Camry, Corolla, Prius, Avalon, Highlander, Tacoma, 4Runner, Sienna, RAV4, Yaris, 86, C-HR, Sequoia, Tundra, and Land Cruiser.
Our RSM Toyota dealer has a big inventory of quality pre-owned cars for sale in Rancho Santa Margarita, including some cheap used cars in Orange County priced under $18,000. If you are looking for certified used cars and trucks, our auto dealer inventory also includes a selection of CPO cars and certified used Toyota in O.C.
Toyota leasing and financing options are available at our Toyota dealership in South Orange County. Toyota financing experts at Santa Margarita Toyota will help you buy or lease a new car with affordable payments. Look for our Toyota dealer specials and incentives for additional savings on new Toyota cars, trucks, SUVs and used vehicles.
The Santa Margarita Toyota service center is staffed by trained technicians who provide Express Maintenance, including oil change, tires, battery, and brakes, as well as more extensive auto repair. Our O.C. Toyota dealership offers genuine Toyota parts, accessories, service specials, coupons, and auto body shop repairs.
Our new and used Toyota dealer in South Orange County, CA serves the communities of Mission Vejo, Lake Forest, Ladera Ranch, Foothill Ranch, Aliso Viejo, Dana Point, Ladera, San Clemente, Laguna Hills, Laguna Niguel, San Juan Capistrano, Trabuco Canyon, Irvine, and Costa Mesa.