Courteous and efficient service.

(Translated by Google) Excellent experience (Original) Exelente experriencia

We had an amazing experience buying our new 2025 rav4 hybrid. Alec was very easy going, professional, helpful, personable and patient. We never felt pushed into anything, and was very informed about the cars we were considering. We were very satisfied with our purchase and the easy process. We highly recommend RSM Toyota, especially Alec.

We had a great buying experience here! Our sales rep Owen Fung was awesome! He kept us informed when our RAV4 would be ready to come test drive and pickup! He has a great friendly personality, very knowledgeable and made our buying experience super easy and painless! The rest of the staff was very nice and professional as well! Highly recommend this dealership and Owen!

Service team is great here. Thomas Downs is the best service advisor. The sales team is also top notch no pressure sales. Bought my daughter’s RAV4 here.

Nice staff, good service - if you are looking for a Toyota, go there

Looking for a starter car for my daughter and everywhere I went they all seemed like price gouging vultures . As a last ditch attempt I stumbled on Toyota Santa margarita and from the first conversation on the phone before I even went to the dealership I was given straight forward information without the pushy sales pitch. When I arrived I was quickly greeted and Griselda had the cars I was looking for pulled up to the front . She didn’t try to push me into buying she allowed me to look peacefully and decide what best worked for me. Hands down the ONLY dealership I have encountered in 20years that I ever have enjoyed the process of buying a car. No haggling , no pushy sales and hands down the best pricing out of 15 Toyota dealership I was looking at . The only Toyota dealership I would recommend!

Wade, Owen, Kye, and Richard were so incredibly helpful and informative when it came time for me to get my next vehicle. They were so kind and clearly know how to do their jobs well. I felt taken care of and empowered to take the next steps. I would highly recommend Rancho Santa Margarita Toyota for friends and family who are looking for their next vehicle.

Bobby at Santa Margarita is THE BEST. He knows me and my car, and takes care of me, always being straight up front regarding what my car needs or doesn’t need

My recent RAV4 purchase was two thumbs up! Everyone was professional, pleasant, very knowledgeable and helpful. Highly recommended!

Thomas Downs, Service Advisor, provided outstanding customer service.

Professional service. I was there for minor issue. They got my truck in and out pretty quick.

It was my first time buying my own vehicle. Wade was so nice to help me out through the process. He was very patient and walked me throughout the whole thing while also teaching me about the car buying process. Richard, I believe his name was, he's also very kind. I traded in my Chevrolet Camaro, and got a good deal for it. It was an emotional time getting rid of that car, but Wade was nice enough to talk about it with me. He understands. Highly recommend RSM TOYOTA.

Owen was incredible every step of the way, helped me find exactly what I wanted, put it on reserve, and once it arrived, purchased it with no hassle. Very streamlined experience. Owen was a very pleasant balance of professional and personable, and it was a pleasure to do business with him

Griselda was the best ever!!!

I had a good experience in purchasing a Prius for my son. I have been communicating with Kai and staff for couple months and they have been diligent in replying to all my inquiries. Owen was great in showing us the vehicle and help close deal. Owen snapped a cool photo too!

I brought my vehicle in for a minor repair. Karmen did a great job communicating along the way etc. The really nice thing that I enjoyed was the video they sent. During the multi-point inspection the service technician created a video showing fluids were topped off, tire tread etc. They then put it on the lift and sent another video with an additional repair they were recommending. I really felt like it was an honest approach I could see the part that was broke or leaking and understand the recommendation. That alone will get me going back in the future as recommending the dealership.

I've had two excellent service experiences here. The staff was professional and courteous and the vehicle was delivered when promised.

Great experienced today. Went for my basic maintenance and I had couple of minor issues which they were addressed and fixed free of charge.

A great experience all around the sale process was straightforward no back and forth clear and transparent pricing and no pushy add-ons. Everyone was very helpful I had the pleasure of interacting with Sales, Finance, parts, and rental department everyone was super helpful and friendly I would definitely recommend this dealership all my future vehicles will definitely be purchased from here.

Best car buying experience yet! Knowledgeable staff and no haggle experience had me driving out in my new RAV4 in less than 2 hours. Thank you Kai and Owen!

Cherrell did an excellent job of explaining all of the features of the 2025 RAV4XLE. I previously had a 2021RAV4XLE and was a bit intimidated by all of the new features in the 2025 Model. She took all the time I needed and even went back and reviewed follow-up questions on things that she had previously explained to me. She also gave me her card for any follow-up questions in the future. I highly recommend Cherrell to anyone purchasing a new Toyota that needs some assistance un understating all of the new electronic features in the 2025 models.

I just wanted to give the biggest thank you to Griselda for giving me the opportunity to buy my first car.

Straight forward no haggle, Owen was great to work with. Thank you Owen!

Excellent service from Kevin Young and no hassle to complete the car purchase.