I've never experienced a car dealership like this before - maybe I've just experienced the bad ones? I got the car I wanted for a good price. No games. Ron was a rockstar. Very friendly and personable. I felt like family. Don't think I can ever buy from another car dealership again.
I was in the market for a Tacoma TRD off-road 4x4 for 2 months. I emailed countless dealers from LA to San Diego, spoke to multiple sales people on the phone, and hands down Kevin Young was the most awesome sales person I spoke to. There was only one other sales person from Anaheim toyota that was just as awesome but she didn’t have the truck at the lot and wasn’t getting one in from the factory. Anyway, I’ll tell you my experience with Kevin. I told him what I can afford, what color, what package, and that ...
I was very impressed by the customer service. I was recommended here by a family member, and couldn't be happier with my experience. The staff was kind, honest, and I didnt feel like they were trying to cheat me into spending more money. They patiently worked with me and kept me up to date through the whole process. They answered any and all questions I had ahead of time. Basically had my salesman on speed dial for a few weeks! When I bought my vehicle they stayed open late to finalize all the details. Overall would 100% recommend to anyone looking ...
possibly the best experience at a dealership. Didn't feel rushed, pressured, worked with Robin, John, Amin and Richard. From beginning to end, the most professional, polite, friendly experience. worked with trading in my car, listened, and did everything in their power to get me into the car as quickly as possible. There was no haggle, the price is upfront, and worked hard on getting me the best deal as possible. Can't say enough about this dealership and I would highly recommend. Definitely pop in and give them a chance, I am pretty certain you'll walk away a satisfied customer!
Our experience in purchasing the new Toyota Camry Hybrid at Santa Margarita Toyota was fantastic. The process was fast, easy and comfortable. We first had doubt in the dealer’s new policy “no games”, but it turned out exactly as they promised: quick, transparent, courteous and no games. The entire purchasing process took place in about 1 hour, not counting some wait time and test driving.We were assisted by Ron (purchasing) and Richard (financing) and they both were courteous and professional.We highly recommend Santa Margarita Toyota!Thanks.
The whole process of purchasing the vehicle went extremely well. No sales pressure from anyone in the dealership. NO, hide charges. We have had such a positive experience with Kevin Young. He has been such an honest and responsible person. One of our best cars buying experiences ever!
Great car buying experience. Kevin Young was very helpful and answered all my questions along the way as I waited for my truck to come in. Easy process and everyone was informative, polite and not pushy. Thank you
I really like the service I get from Santa Margarita Toyota. Yesterday, I was greeted right away to start my service. Everyone was friendly, professional, always willing to help. There waiting area was clean and I like that they have cubicles so that if you want to get some work done, makes it easy without distractions. After a short while you receive a text from your advisor letting you know when your car should be ready. My car was ready on time! Great Service!
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