Santa Margarita Toyota is always accommodating and efficient! Waiting for my car is always pleasant in their clean, accommodating ample and FUN lobby. August has always been very good to me and can provide what ever I need with service or parts. Santa Margarita Toyota ROCKS it as far as customer service!
Reza is a superstar! Always attentive and sincere with advice. Give him a raise!
Alan Modessa is the greatest Toyota service agent in the world! He has helped our family with all our vehicles for 20 years, and although we have a lot of Toyota options in San Diego, we drive up to see Alan for maintenance, because he always gives it straight, and helps plan forward for major services. Thanks Alan!
Excellent service and prompt!
On my last maintenance checkup, I told them I had gotten into a minor fender-bender, which quite literally bent my fender - license plate frame - and I had asked them if they could replace the frame for me. When the car came out it had BRAND NEW frames on both ends of the vehicle & there was no charge at all (free advertising of course). Go team at Santa Margarita Toyota, you have been so helpful!
Super thankful for Augie and Daniel! They worked out a great deal for me. This is the only dealership that was 100% up front about cost of car and there were no insane markups like every other dealership. Downside to good deals is they go quick and they do not do holds so keep up with when they expect delivery. You won’t be sorry for waiting it out and being patient. Thank you again Augie for getting me in my first brand new car!
Honest, straight forward, matter-of-fact approach. No addendums or games from these guys. Highly recommend!
Great attention to detail, Rebecca was very supportive at all time
2nd vehicle iv bought from rancho santa margarita. Sales staff is great. Service department is great. Highly suggest purchasing your next vehicle from them
Kevin and Otto took great care of me at RSM Toyota. Everyone was super transparent and made me feel comfortable purchasing a car there. They made the process enjoyable and stress free.
Great honest sales people who don't try to oversell things you don't need. Ask for Teclo
Best experience ever I usually go to the Irvine toyota but I haven't been really happy there so my new car I will be taking it to a Rancho Santa Margarita toyota I was in and out of there in an hour🏻🏻
Love the team there. Ian is the best. Nicole rocks. The whole team is prepared, nice and just overall great people.
Amazing employees, kind, patient and just great!! I would highly recommend making your vehicle purchase here.
I just bought my second Ford (ordered a new Ford Bronco Sport) at Santa Margarita Ford and as always had a top rate experience at this dealership. Arvin was my sales agent and was extremely communicative during the time it was being built… (not to mention it arrived a week earlier than expected)! The financing process also went very smoothly - including securing a better interest rate and loan than l expected. I would definitely recommend Santa Margarita Ford!
Best car buying experience. Great communication and great service. Thank you!
Over the top customer service. This was probably my best ever car purchase experience. Special Tanks to Karen Bambauer and Daniel Todorovich for all their help in making this happen.
Very friendly and efficient service. Everyone who we worked with were both polite and respectful. The best experience I have had buying a car.
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My car was completed in a timely manner and service advisor Bobby Vega gave me timely updates. Very happy with this experience
Nick, on the sales team, did a professional job and communicated well during this difficult period of time. He made the buying experience enjoyable. RSM Toyota is a wonderful local dealership.
People here is very friendly, good, and happy. Very good place to buy a car or truck.
I just bought my first new car with Santa Margarita Toyota & the experience was great, all the staff was very knowledgeable & helpful. Really Appreciate Karen Bambauer ( Internet & Fleet Manager), She made the whole journey to buy the car very simple & easy. Thank you 🙂
Service department is clean and well staffed. Great service every time.
Always a pleasant experience at RSM Toyota
Always a great experience getting the car serviced at RSM Toyota !!!
We just bought a car from Them and super happy with the process. Kevin Young did an outstanding job with the whole team. Highly recommend them.
Shout out to Halston and Augie! They helped us get the car we wanted. The markup is not easy to digest for most people. But this is the world we live in now. These guys are upfront and transparent. They kept their promise to us and we appreciate that. Would recommend this dealership.
Nick was our salesman and he was incredible. My wife and I came in just browsing. We were not expecting much because of the car shortage. We had just come over from Honda RSM which had dealer markups starting at $5000 which was ridiculous. Nick saw our apprehension and quickly put us at ease, the prices were reasonable and he also let me know the specs on all the cars I was interested in, the one I settled on was a Toyota corolla hybrid. As luck would have it, one was arriving either that evening or the next morning. We showed ...
We were treated exceptionally well.
Very punctual and professional.
I’ve worked at various Toyota dealerships in sales for 25 years in the past and I was super impressed with the service, the service writer was paying attention to details and was very courteous. They even provided a shuttle who had a very courteous driver. I was called when the vehicle was done being serviced and was picked up by the same driver. Upon arriving back at the dealership, I was surprised that they even washed the van! What more can you ask for. I highly recommend Toyota of Rancho Santa Margarita and will never go to any other Toyota ...
The service and rental department was very helpful with the recall on my new truck.
Excellent service! From the first phone contact for appointment to picking up my vehicle! August was my service representative and he was great to work with!
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Alan provided outstanding service and didn't upsell me on un-needed services. Gave me a heads-up on services that may be needed on the next service.
Huge shout out to Greg Crigger for the best customer service I have ever received buying a car from a dealership!! I drove an hour after work and I was tired and irritable. He was able to get me what I needed for my trade, get the paper work done and voluntarily filled my new car with gas for my long drive home in a reasonable amount of time. I chose this Toyota dealership because they did not charge any dealer add ons. Cars are expensive right now, but they were fair and honest.
Great Dealership. They facilitated the transaction very quickly and were very accommodating.
(Translated by Google) Ask for Luiz Vargas he will give you the best offer!!! (Original) Pregunten por Luiz Vargas te va a dar la mejor oferta!!!
Extremely knowledgeable & candid about the various Highlander models (pluses, minuses, etc.), very patient, gave us a fair deal (especially considering the current sellers' market) and stuck to that deal to the end. Discounted the extended warranty as well. Quaid was extremely knowledgeable in explaining all the new tech and getting us set up and on our way. This has been the easiest car purchase ever for me, and I am 68 years old and have purchased numerous cars for myself, wife and kids. Make the drive to Santa Margarita Toyota.
Jim and Richard are the best in the biz. I highly recommend Santa Margarita Toyota.
Excellent sales and administrative service. After purchase concluded, follow up "thanking for your business" by team management and dealership owner was duly noted and appreciated. Sincerely.
Alan is so helpful. He took care of my car from the date I dropped at dealer until the date I picked it up. They replaced my hybrid battery without charged any rental car.
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