We purchased a 4Runner yesterday from RSM Toyota and we could not have been more pleased with the buying experience. We started by taking a look on the lot and then a test drive with our sales associate Mr. Brady. We never felt pressured or like he was trying to sell us on the car, he was really just there to answer our questions and help us find what we wanted. Exceptional customer service. We then moved on to finance with Otto Jimenez, and we can’t say enough about how he made the process so easy to understand and ...
What a refreshingly honest and straightforward car buying experience! I submitted an email quote request on a 2021 RAV4 Prime to about 10 different SoCal Toyota dealerships. I detailed exactly what I was looking for with options and an extended warranty, and asked for an out-the-door bottom line quote. All of them hemmed and hawed on getting me concrete numbers, and most were marking up $7-15k. This is the hottest selling Toyota out there right now, so I can understand a small market value adjustment, but $15,000? Alex got back to me with a solid quote detailing *everything*, and they were marking ...
The team takes great care of my vehicle. Nice to have someone I can trust and enjoy dropping my car off with.
Always courteous and the repairs and maintenance have been done right.
Excellent service experience at Santa Margarita Toyota. Assistant Service Manager Gustavo Rich went out of his way to hep us with the service required on our vehicle and gave expert opinions on future service that may be needed. I would highly recommend this Toyota dealer for service on your vehicle.
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